Bookings & Appointments
Do I need to make an appointment?
Do I need to make an appointment?
Walk ins are welcome, but booking ahead is recommended to secure your preferred time and barber.
How can I book an appointment?
How can I book an appointment?
You can book online through our booking system or contact us via WhatsApp +65 8071 6299.
Can I choose my barber?
Can I choose my barber?
Yes. You may select your preferred barber when booking, subject to availability.
Can I reschedule or cancel my appointment?
Can I reschedule or cancel my appointment?
Yes. Please inform us as early as possible by contacting us at +65 8071 6299 so we can assist with any changes.
What happens if I arrive late?
What happens if I arrive late?
Late arrivals may result in shorter service time or rescheduling, depending on availability.
Services & Experience
What services do you offer?
What services do you offer?
We provide haircuts, fades, beard trimming, hot towel shaves, creative colouring, premium grooming packages, and inclusive grooming services.
How long does a haircut take?
How long does a haircut take?
Most haircuts take between 30 to 50 minutes depending on the service selected.
Do you offer beard and shave services?
Do you offer beard and shave services?
Yes. Our Beard & Shave services include professional trimming and hot or cold towel treatment.
Do you provide hair colouring services?
Do you provide hair colouring services?
Yes. We offer creative colouring, bleaching, and customised colour services. Consultation is recommended.
Is Studio 12 suitable for special needs or wheelchair users?
Is Studio 12 suitable for special needs or wheelchair users?
Yes. We offer inclusive grooming services and are wheelchair and PMD friendly. Please inform us in advance for a smooth experience.
What products do you use?
What products do you use?
We use professional grade grooming and hair care products to ensure quality and hygiene.
Payments & Promotions
What payment methods do you accept?
What payment methods do you accept?
We accept cash and selected cashless payment methods. Cashless payments are supported via HitPay, including PayNow and credit or debit cards.
Do you offer promotions or packages?
Do you offer promotions or packages?
Yes. We offer selected packages and promotions such as Buddy Haircut and Studio12 Package. Terms and conditions apply.
